The Front Desk Your Business Deserves.
The Front Desk Your Business Deserves
Never miss another opportunity—day or night.
Every Call. Every Customer. Every Time.
Capabilities
ZEEDER Concierge handles every call with the speed, consistency and intelligence of a dedicated front desk — answering questions, managing appointments, routing enquiries and knowing when to bring your team into the conversation.
24/7 Call Answering
Every call is answered instantly, even outside business hours.
Appointment Scheduling
Book, reschedule and confirm appointments without manual intervention.
Intelligent Call Routing
Understand intent and connect callers to the right department immediately.
Customer Enquiries
Handle FAQs, order status, availability and routine requests naturally.
Human Escalation
Transfer complex conversations to your team with full conversational context.
Brand Experience
Deliver the same polished, professional experience to every caller.
Excellence at the first hello.
Always on – Reception
Four Steps. Zero Missed Opportunities.
From the first enquiry to ongoing customer care, ZEEDERfy automates the interactions that drive your pipeline forward.
Call Received
Every customer is greeted instantly with a natural, professional voice.
Understand & Engage
ZEEDER Concierge understands intent through human-like conversation.
Take Intelligent Action
It books appointments, answers questions, routes enquiries or resolves requests automatically.
Seamless Handoff
When needed, conversations are transferred to the right person with complete context.
Four steps to flawless reception.
Why businesses choose Zeeder Concierge
Enterprise Reception Without Enterprise Overhead
ZEEDER Concierge delivers more than convenience—it helps businesses reduce operational pressure, improve customer experiences and scale their front-desk capabilities without adding unnecessary headcount.
Never Miss a Call
24/7 availability, even after hours.
Professional First Impression
Consistent, polished customer experience.
Lower Operational Costs
Reduce the need for additional reception staff.
Offload Repetitive Tasks
Automate scheduling, FAQs and call routing.
Scales Effortlessly
Handle growing call volumes without hiring.
Deploys in Minutes
No-code setup with rapid implementation.
Natural Conversations
Human-like AI that understands intent.No-code setup with rapid implementation.
Seamless Human Handoff
Escalate conversations with full context when required.
One continuous AI-powered customer journey.
Build for every business
One Receptionist. Unlimited Applications.
ZEEDER Concierge adapts to the way your business works, providing intelligent front-desk support across appointments, enquiries, customer service & call management — regardless of your industry.
Healthcare
Appointment scheduling and patient enquiries.
Legal & Professional Services
Client intake and intelligent call routing.
Retail & eCommerce
Product availability, order status and customer support.
Hospitality
Reservations, bookings and guest enquiries.
Home & Field Services
Job scheduling and service coordination.
Corporate Offices
Enterprise-grade front desk automation across departments.
Smart reception, tailored to your business.
Packages
Put Your Front Desk on Autopilot
Give your customers a professional, responsive first point of contact — 24/7. Every ZEEDER Concierge package is managed through your secure ZEEDER Client Dashboard, giving you visibility into calls, conversations, appointments, & customer interactions.
One ZEEDER platform. Your entire AI operation.
ZEEDER Concierge Lite
/ month
AI RECEPTION ESSENTIALS
For businesses ready to introduce 24/7 AI-powered reception.
RECEPTION ACCESS
- 24/7 AI receptionist
- AI-powered call answering
- Appointment booking
- Basic call routing
- Customer enquiry handling
- FAQ responses
- Secure client dashboard
CAPACITY
R5,990 / month
SUPPORT
Standard onboarding
Email support
ZEEDER Concierge GROWTH
/ month
AI-POWERED CUSTOMER ENGAGEMENT
For growing businesses ready to automate more of their customer journey.
Everything in Lite, plus:
- Advanced conversational AI
- Intelligent department routing
- Advanced customer enquiries
- SMS confirmations
- Email confirmations
- Automated appointment workflows
- Priority support
CAPACITY
Up to 2,500 calls / month
SUPPORT
Priority support
ZEEDER Concierge PRO
/ month
COMPLETE AI FRONT DESK
For businesses ready to make AI a core part of their customer operations.
Everything in Growth, plus:
- Intelligent call handling
- Unlimited appointment workflows
- Multi-location support
- CRM integrations
- Advanced customer-care automation
- Advanced analytics
- Real-time interaction insights
CAPACITY
Up to 10,000 calls / month
SUPPORT
Dedicated onboarding
Priority implementation support
ZEEDER Concierge Custom
Custom Pricing
AI RECEPTION BUILT AROUND YOUR BUSINESS
For organisations requiring a fully tailored AI concierge experience.
Customize:
- Client dashboard
- Enterprise Integrations
- Dedicated AI voice persona
- Custom call volumes
- Tailored customer journeys
- Multi-location deployments
- Multi-brand deployments
- Custom routing and escalation
- Custom reporting
- Scalable deployment
CAPACITY
Unlimited / custom
SUPPORT
Dedicated account management
Priority implementation support
Your ZEEDERConcierge capabilities are managed through your secure client dashboard on the ZEEDER platform.